Questions
Straight answers. If yours isn't here, the security page covers the deep technical end.
- Is Quest free right now?
- Yes. During early access everything is free while we build. The launch tiers are published on the pricing page so nothing about pricing is a surprise; billing starts at launch, and existing users will be told well before it does.
- Are any app features locked behind Pro?
- No. Boards, goals, canvases, linking, embeds, offline sync — all of it works the same on every tier. Paid tiers buy vault storage, the AI-companion allowance, and the project’s continued development. We don’t hold your workflow hostage.
- Does it really work offline?
- Really. Every change writes to your device first (IndexedDB), then syncs when a connection exists. You can plan a whole trip in airplane mode and it reconciles when you land — per-field conflict resolution, no merge dialogs.
- Why doesn't Quest show my other calendars?
- Deliberate. Quest isn't another window onto every calendar you have — it keeps ONE calendar of its own on each service you connect, and that calendar is fully two-way: whatever lives there lives in both worlds. Your existing calendars stay exactly yours; bring events across with import (copy or move, your choice) and they become two-way from that moment. If you want the reverse view — Quest inside your other tools — the read-only feed drops your whole Quest schedule into Google, Apple, or anything that can subscribe.
- Why don't meeting invites show up in Quest?
- Because invites are addressed to your primary calendar, and Quest never touches your primary calendar — that's the same design decision that means Quest can never wreck it. Accept or decline where the invite landed; if an accepted event belongs in your Quest world, import it or create it there and it syncs both ways after that.
- If I stop using Quest, what happens to my calendar?
- Nothing — and that's the point of the design. Everything Quest synced lives in a normal calendar on your own Google or Apple account, in standard event format, addresses and notes included. Disconnect and it all just stays there. No export step, no lock-in, nothing to rescue.
- What happens if I hit my storage quota?
- New uploads are declined until you free space or upgrade. Nothing you’ve stored is ever deleted or held back, and export always works.
- What is the companion allowance?
- The AI companion is in development. When it ships, Pro includes a monthly allowance sized so normal daily use never hits it; the ceiling exists because AI inference has a real per-use cost and we’d rather publish a limit than quietly degrade the product. The exact number will be printed on the pricing page before billing starts.
- Can I leave and take my data?
- Always. Vault export and account deletion are implemented endpoints, not support tickets — see the security page. Offline-first also means your devices hold your data anyway.
- What’s the demo? Do I need an account?
- No account. “Try the demo” gives you a private, throwaway workspace seeded with a small project — drag things around, edit everything, embed a task on the canvas. It evaporates when you leave.
- Is my data encrypted?
- Files in your vault: yes, envelope-encrypted at rest. Boards/goals/canvas text: access-controlled at the row level but readable by the sync server today — end-to-end encryption for those fields is a designed-for upgrade. The security page states this plainly, because you’d find out anyway.
- How will payment work?
- Card payment at launch. Details land on the pricing page when billing does.